Your Privacy Is Our Priority

Jeevaaji Privacy Policy — How Your Information Is Protected

This policy clearly explains how your personal information is collected, stored, and used when you use Jeevaaji.

Last updated: January 2026

Your Privacy Matters to Us

Welcome to Jeevaaji. We understand you may have questions about sharing information online — "Is my name, phone number, or bank details safe?" This Privacy Policy answers those questions directly.

Jeevaaji's Privacy Policy ("Policy") explains our commitment to collecting, using, storing, and protecting your personal information. This Policy applies to the Jeevaaji website, mobile app, and all related services.

We believe transparency is the foundation of trust. That is why we have clearly set out what data we collect, why we collect it, and how we keep it secure — no complicated legal language.

By using Jeevaaji's platform, you agree to this Privacy Policy. If any changes are made, we will post a notice on the platform and update the date on this page.

Jeevaaji never sells your data. We follow a strict policy on any third-party data sharing, and your interests are protected in every case.

Why Your Data Is Safe at Jeevaaji

SSL Encryption

All connections on Jeevaaji are secured with 256-bit SSL encryption. Your data remains fully protected during transmission.

Secure Data Storage

Your personal and financial data is stored on encrypted servers. Unauthorized access is completely prevented.

Your Data Is Never Sold

Jeevaaji never sells your data to marketing companies or any third parties. This is a core commitment we stand by.

User Controls

You can view, correct, or request deletion of your data at any time. You have full control over your information.

Compliance with International Standards

Jeevaaji complies with international data protection standards and GDPR guidelines. Your privacy is safeguarded to global standards.

24/7 Support

Our support team is available around the clock for any privacy-related questions or concerns.

1 What Information We Collect

Jeevaaji collects two types of information from you — what you provide directly and what is collected automatically while you use the platform.

Information you provide directly:

  • Name, date of birth, and gender
  • Mobile number and email address
  • Residential Address
  • National ID number or passport (for identity verification)
  • BKash, Nagad, Rocket numbers (for payments)
  • Login credentials (username and password — stored in encrypted form)

Automatically collected information:

  • IP Address and Device Information
  • Browser type and operating system
  • Time spent on the platform and pages visited
  • Game Play History & Transaction Logs
  • Cookies and Session Data

We only collect the information necessary to provide our services. No excessive or unnecessary data is requested.

2 Purpose of Data Collection

Jeevaaji uses your information only for specific purposes. Details are outlined below:

Data Type Purpose of Use
Name & Identity Account Creation and Identity Verification
Mobile / Email OTP, notifications, and support communications
Payment Information Deposit & Withdrawal Process
Game History Ensuring Fairness & Dispute Resolution
IP / Device Security Verification & Fraud Prevention
Cookie Data Platform Development & User Experience

If your information is used for any purpose beyond this, your consent will be obtained in advance.

3 How Long Your Data Is Retained

Jeevaaji does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

  • Account Information: For as long as your account is active. Deleted within 90 days of account closure.
  • Transaction Logs: Retained for up to 5 years in accordance with financial regulations.
  • Identity Verification Copies: Up to 1 year after account closure.
  • Cookies and Session Data: At the end of a browser session or after a maximum of 30 days.

Your data is permanently deleted after the designated retention period, unless a legal obligation requires otherwise.

4 Sharing Data with Third Parties

Jeevaaji does not generally share your personal data with third parties. Sharing may occur only in the limited circumstances below:

  • Payment Providers: bKash, Nagad, Rocket — only the details required to complete transactions.
  • Identity Verification Services: Authorized verification providers for the KYC process.
  • Legal Authorities: Where required by a court order or legal obligation.
  • Licensing Authority: For audits and inspections by regulatory authorities.

In all such cases, third parties may only use your data for the specified purpose and are bound to comply with Jeevaaji's privacy standards.

Jeevaaji never sells or shares your information with advertisers, data brokers, or marketing companies.

5 Cookies and Tracking

Jeevaaji uses cookies to ensure smooth platform operation and an improved user experience.

Types of cookies we use:

  • Essential Cookies: For login sessions and security purposes — these cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: To understand how the platform is being used — without identifying individual users.

You can disable non-essential cookies through your browser settings. However, this may limit some platform features.

6 Data Protection Methods

Jeevaaji employs multiple layers of security to protect your information:

  • 256-bit SSL/TLS Encryption: All data transfers take place over encrypted channels.
  • Two-Factor Authentication (2FA): OTP verification at account login.
  • Firewall & DDoS Protection: Servers are monitored around the clock.
  • Regular Security Audits: Third-party security experts conduct regular audits.
  • Restricted staff access: Only authorized personnel can access the required information.
  • Encrypted Password Storage: Your password is never stored in plain text — only a secure hash is kept.

No system is 100% secure. Even so, Jeevaaji applies the highest level of technical safeguards to minimize any potential risk.

7 Your Rights

Under Jeevaaji's Privacy Policy, you have the following rights:

Right to Access Your Data

You can request a copy of any information Jeevaaji holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information. We will process updates promptly.

Right to Erasure

Upon account closure, you may request deletion of your data, subject to any legal retention obligations.

Right to Object to Processing

You may object to your data being used for specific purposes — particularly for marketing communications.

Right to Data Portability

You may request a download of your data in a portable format (CSV/JSON).

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise these rights, please contact our support team. We typically respond within 7 business days.

8 Protection of Minors

Jeevaaji is intended for users aged 18 and above only. We do not knowingly collect information from minors.

  • Age is verified at the time of registration.
  • If an underage user is detected, their account is immediately suspended and their data is deleted.
  • If parents believe their child is using Jeevaaji, please contact our support team.

Responsible gaming is a core part of our principles. To learn more, visit our Responsible Gaming View Page.

9 Policy Updates

Jeevaaji may update this Privacy Policy as needed. When changes are made, we will:

  • We will update the "Last Updated" date at the top of this page.
  • A notification will be sent on the platform for any significant changes.
  • You may be notified by email or mobile before any major changes take effect.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.

10 Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: [email protected]
  • Response time: Typically within 24–48 hours
  • Language: Support is available in both Bengali and English

We are always committed to protecting your privacy. If you have any concerns, we will respond promptly and with care.

Start Playing Safely on Jeevaaji

Your data is secure, and the platform is trusted — open an account now and enjoy the best gaming experience.

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